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Effective Date: 12 July 2012
Ceylon Lifesaver Academy (“we,” “our,” or “us”) is committed to protecting the privacy of our students, instructors, website visitors, and business partners. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, Learning Management System (LMS), mobile applications, training services, and other related services.
1. Information We Collect
We may collect the following information:
Personal Information
- Full Name
- National Identity Card (NIC) / Passport Number (where required)
- Date of Birth
- Gender
- Address
- Email Address
- Telephone Number
- Emergency Contact Details
Student Information
- Course Enrolments
- Attendance Records
- Examination Results
- Practical Assessment Results
- Certificates
- Training History
Payment Information
- Payment Reference Numbers
- Billing Information
- Invoice Details
(We do not store your credit/debit card information.)
Technical Information
- IP Address
- Browser Type
- Device Information
- Cookies
- Login Activity
- LMS Usage Statistics
2. How We Use Your Information
We use your information to:
- Register students for courses
- Deliver training services
- Issue certificates
- Verify student identity
- Manage LMS accounts
- Provide customer support
- Improve our services
- Send important notifications
- Respond to inquiries
- Process payments
- Comply with legal obligations
3. Information Sharing
We do not sell or rent your personal information.
We may share your information only with:
- Government Authorities when legally required
- International Certification Bodies (such as HSI) for certification processing
- Payment Service Providers
- Technology Service Providers
- Law Enforcement Agencies when required by law
4. Data Security
We implement appropriate technical and organizational security measures including:
- SSL Secure Website
- Password Protected Systems
- Secure Cloud Storage
- Restricted Staff Access
- Regular Data Backups
- Firewall Protection
- Antivirus & Malware Protection
5. Cookies
Our website uses cookies to:
- Improve user experience
- Remember login sessions
- Analyze website traffic
- Improve website performance
You may disable cookies through your browser settings.
6. Student Records
Training records, attendance records, assessment results, and certificates are securely maintained and may be retained in accordance with applicable legal, accreditation, and business requirements.
7. Marketing Communications
We may send:
- Course Updates
- Training Schedules
- Promotional Offers
- Newsletters
- Safety Tips
You may unsubscribe from marketing communications at any time.
8. Third-Party Services
Our website or LMS may contain links to third-party services. We are not responsible for their privacy practices. Please review their respective privacy policies.
9. Children’s Privacy
Training programs intended for minors require the consent of a parent, legal guardian, school, or authorized organization where applicable.
10. Your Rights
You may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion where legally permissible
- Withdraw consent where applicable
- Request a copy of your personal data
- Object to certain processing activities
To exercise these rights, please contact us using the details below.
11. Changes to this Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on our website with the updated effective date.
12. Contact Us
Ceylon Lifesaver Academy
📍 83/4, Kandaliyaddapaluwa, Ganemulla, Sri Lanka
📞 +94 70 512 5941